Want Amazing Reviews? Make a Face-to-Face Request

Want Amazing Reviews? You’ve worked wonders for your customer. Now it’s time to ask for their feedback. Which usually triggers our fears of rejection. Many of us take the easy way out. We send out a quick email asking for a review It’s fast, convenient and free. It also removes us from the awkward feelings … Read more Want Amazing Reviews? Make a Face-to-Face Request

Your Employee Gets Called Out In an Online Review. Now What?

Your Employee Gets Called Out In an Online Review. Now What?Pick one, quick. Your company has just received a negative review. One where the customer says some pretty terrible things about one of your employees. Your employee is an all-star as far as you’re concerned. On the other hand, your customer may be right. Both … Read more Your Employee Gets Called Out In an Online Review. Now What?